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Shan Arrington

Vice President Information Technology

Accomplished IT executive with 15+ years of experience driving IT/OT digital transformation and operational excellence across multinational organizations. Battle tested leader with the proven ability to drive the strategy of large-scale business and technical initiatives:

  • Strategic IT Leadership
  • Agile and Waterfall Program Management
  • AI & Digital Transformation
  • Enterprise Application Implementations (ERP, CRM, MES, HCM, WFM, WMS)
  • Systems Integrations (API, iPaas, Middleware)
  • Infrastructure, Cloud Computing & Storage
  • Data Science and Business Intelligenc
  • Cybersecurity and Business Continuity
  • IT Service Management / ITIL
  • Building High-Performing Tech Teams
  • Servant Leadership
  • Change Management
  • IT Budget and Cost Center Management (P&L)
Core Competencies & Technical Expertise
Digital Transformation & AI
  • Artificial Intelligence and Machine Learning
  • Industry 4.0 Initiatives
  • Smart Manufacturing & Automation
  • Data Analytics and Business Intelligence
Enterprise Systems
  • ERP, CRM, and SaaS Implementations
  • MES System Implementations
  • Cloud Architecture (Azure, AWS, GCP)
  • ITSM/ITIL Service Management
Leadership & Strategy
  • Servant Leadership
  • Team Building & Talent Development
  • Budgeting Management and Cost Control
  • Vendor/Contract Management
Operations & Security
  • Cybersecurity and Risk Management
  • IT Governance
  • Network Operations and Infrastructure
  • Plant Systems Uptime

With a proven track record of delivering transformative results across global manufacturing organizations, I bring strategic vision, technical expertise, and servant leadership to drive operational excellence and business growth. My approach combines cutting-edge technology with people-first leadership to build high-performing teams and sustainable competitive advantages.

Achievements :
Liberty Steel Group: Digital Transformation Leadership

As Vice President of Digital Transformation at Liberty Steel Group (07/2023 - 08/2025), I directed IT operations for a global manufacturing organization supporting 30,000+ users across North America, EMEA, and APAC. My leadership modernized outdated infrastructure, applications and cybersecurity processes while managing a $25M annual IT cost center budget with full P&L responsibilities.

$60M
VE Funding Secured

Through improved production capabilities and increased revenue

75%
Cycle Time Reduction

Unified enterprise applications across 14 facilities

$40M
Cost Savings

AI-driven quality and process optimization

50+
Digital Team

Improved retention from 50% to 90% in one year

Operational Excellence Through AI & Automation
Process Automation

Automated 85% of the procure-to-pay process using Glide Power Apps, eliminating 90% of manual paperwork and streamlining procurement and finance operations within 6 months. Reduced monthly close process time from 11 days to 4 days through financial consolidations.

Harmonized all corporate business systems by integrating HRS, HCM, SCM and JD Edwards, improving forecasting accuracy by 70% and automating 100% of HR onboarding/offboarding.

AI-Driven Optimization

Deployed AI-driven quality, process, and energy optimization across melt shop, casting, and rolling operations. Improved facility quality metrics by 50% while reducing waste and producing over $40M in cost savings.

Used Agentic AI to control blast furnace and rolling line parameters, decreasing scrap rates by 33% in year 1 and over 40% in year 2 while maximizing yield and minimizing input costs.

Cloud Infrastructure & Predictive Maintenance
01
Cloud Migration

Migrated 80% of on-premises infrastructure to scalable Azure Cloud solution, shifting from capital to operating expenditure while mitigating cyber risk by 25%

02
Predictive Analytics

Deployed Microsoft Azure Power Automate tools analyzing industrial sensor data to forecast equipment failure, reducing unplanned downtime by 6+ hours per day

03
Production Uptime

Achieved 30% increase in production uptime through preventive maintenance solutions and real-time monitoring of shop floor equipment

04
Supply Chain Optimization

Implemented SCM solutions (Kinaxis and Coupa) to identify disruptions and optimize inventory ordering in real time

Achievements:
CEMEX: Driving Manufacturing Excellence

As Sr. Director and Head of Delivery Practice at CEMEX (10/2021 - 09/2023), I directed IT operations supporting 40,000+ users across North America and Latin America. My leadership contributed to the 2nd highest annual gross revenue in the company's 60-year history.

Technology Roadmap

Developed 3-year strategy for cloud transformation, ERP/CRM integration, IoT deployment, and AI/ML automation

  • 40% reduction in unplanned downtime
  • 25% improvement in production throughput
  • Record-breaking revenue performance
IoT & Quality Management

Deployed AI-based IoT solutions for real-time monitoring of cement production equipment

  • 25% decrease in maintenance costs
  • 22% improvement in First Time Yield
  • Eliminated waste, defects and rework
Agentic AI & Automation

Implemented AI solutions that automated manual processes saving $15M+ annually and modernized legacy systems.

  • 60% reduction in procure-to-pay time
  • 45% reduction in manual orders
  • $3M savings in inventory errors
Scaling Operations & Revenue Growth
Organizational Transformation

Scaled the IT organization from 15 to 90+ full-time employees in 8 months, increasing top line revenue by $2B. Executed digital transformation, product engineering and modernization services, securing key revenue targets pre-M&A and VE funding.

Spun IT operations into US-based offshore consulting firm Neoris Inc., generating over $90M USD revenue in year 1, leading to a $250M merger with EPAM in 2024.

Vendor Management Excellence

Managed a vendor portfolio of over 400 suppliers, negotiating over $13M in year-over-year savings by establishing strict contractual reviews and disputing unfair fee structures.



90+
Team Members

Scaled in 8 months

$120M
Revenue Generated

Year 1 performance

36%
Gross Margins

Profitability achieved

Achievements:
CPrime: Enterprise Solutions Architecture

As Head of Practice and Enterprise Solutions Architect at CPrime (10/2021 - 06/2023), I directed a world-class digital delivery practice consisting of 20+ solution architects and analysts implementing digital transformation programs for regional manufacturing and industrial companies.

2022 Solution Architect of the Year

Recognized for delivery excellence, revenue growth and customer satisfaction with 98 NPS score

Predictive Maintenance

Deployed AI-driven modules leveraging shop floor sensor data to forecast equipment failure, reducing unplanned downtime by 4+ hours per day

Fortune 500 Partnerships

Guided multi-site ERP, CRM and MES deployments for John Deere, Case New Holland and Caterpillar

Revenue Excellence

Cultivated $40M annual book of business, achieving 200% of revenue target in Y1 with 42% gross margins

Achievements:
TekSystems: Cloud & Digital Excellence

As Sr. Delivery Manager for Cloud and Digital Transformation at TekSystems (02/2018 - 07/2021), I executed transformative initiatives for major enterprise clients including Caterpillar and Adidas.

Cloud Transformation

Integrated multi-cloud data migration (Azure, AWS, GCP) of 50+ years of legacy data for Caterpillar, supporting 120% revenue growth in Autonomous Vehicle division

ServiceNow Implementation

Deployed Digital Excellence program at 600+ Adidas locations supporting 60,000 users, contributing to $40B revenue post-Covid

ITSM Overhaul

Reduced resolution time by 6 hours, achieved 89% SLA adherence and received 97 NPS score for customer satisfaction

· Led cloud transformation for Caterpillar, migrating 50+ years of legacy data across multi-cloud platforms (Azure, AWS, GCP) and deploying next-generation analytics with Python-based data science, providing insights that contributed to CAT Autonomous Vehicle division's 120% revenue growth.

· Overhauled IT Service Management helpdesk for Adidas, training staff in ITSM best practices and establishing quality standards with SLAs 25% stricter than previous baselines. Reduced resolution time by 6 hours, response time by 3 hours, and achieved 89% SLA adherence with 97% customer satisfaction score.


Education & Certifications
Education
Bachelor of Science, Computer Science

Capella University • Minneapolis, MN

Associate of Arts, Electronic Engineering

Hamilton Technical College • Davenport, IA

Early Career
Network Business Systems

Chief Information Officer • 02/2001 - 08/2009

Network infrastructure modernization and digital transformation for manufacturing/industrial clients in Moline, Illinois

Professional Certifications
  • Microsoft Azure Machine Learning (10/2025 - 10/2026)
  • Project Management Professional (PMP)
  • Certified Scrum Master (Scrum.org)
  • SAFe Certified (Release Train Engineer)
  • Lean Six Sigma Green Belt
  • Microsoft Azure Administrator
  • Microsoft 365 Tenant Administrator
  • Microsoft Teams Certified Administrator
  • Cisco Networking Protocols
  • ITIL v3 and ITIL v4
  • Microsoft Azure ML 900
Leading IT Innovation

Serving as Vice President of Information Technology since August 2023, Shan drives technology strategy and digital transformation on a global scale for an organization with over two hundred manufacturing locations across the UK, Europe, Australia, USA, and China, with revenue reported as $7.4B annually.

Promoted from Director of Enterprise Applications to Vice President in 2024 at Liberty Steel Group, he rapidly advanced through the ranks by focusing on delivering large-scale initiatives that aligned with the company's strategic business goals and operational excellence priorities.

$7.4B
Annual Revenue

Global enterprise scale

200+
Manufacturing Sites

Worldwide locations

5
Continents

International presence