Accomplished IT executive with 15+ years of experience driving IT/OT digital transformation and operational excellence across multinational organizations. Battle tested leader with the proven ability to drive the strategy of large-scale business and technical initiatives:
With a proven track record of delivering transformative results across global manufacturing organizations, I bring strategic vision, technical expertise, and servant leadership to drive operational excellence and business growth. My approach combines cutting-edge technology with people-first leadership to build high-performing teams and sustainable competitive advantages.
Liberty Steel Group: Digital Transformation Leadership
As Vice President of Digital Transformation at Liberty Steel Group (07/2023 - 08/2025), I directed IT operations for a global manufacturing organization supporting 30,000+ users across North America, EMEA, and APAC. My leadership modernized outdated infrastructure, applications and cybersecurity processes while managing a $25M annual IT cost center budget with full P&L responsibilities.
$60M
VE Funding Secured
Through improved production capabilities and increased revenue
75%
Cycle Time Reduction
Unified enterprise applications across 14 facilities
$40M
Cost Savings
AI-driven quality and process optimization
50+
Digital Team
Improved retention from 50% to 90% in one year
Operational Excellence Through AI & Automation
Process Automation
Automated 85% of the procure-to-pay process using Glide Power Apps, eliminating 90% of manual paperwork and streamlining procurement and finance operations within 6 months. Reduced monthly close process time from 11 days to 4 days through financial consolidations.
Harmonized all corporate business systems by integrating HRS, HCM, SCM and JD Edwards, improving forecasting accuracy by 70% and automating 100% of HR onboarding/offboarding.
AI-Driven Optimization
Deployed AI-driven quality, process, and energy optimization across melt shop, casting, and rolling operations. Improved facility quality metrics by 50% while reducing waste and producing over $40M in cost savings.
Used Agentic AI to control blast furnace and rolling line parameters, decreasing scrap rates by 33% in year 1 and over 40% in year 2 while maximizing yield and minimizing input costs.
Cloud Infrastructure & Predictive Maintenance
01
Cloud Migration
Migrated 80% of on-premises infrastructure to scalable Azure Cloud solution, shifting from capital to operating expenditure while mitigating cyber risk by 25%
02
Predictive Analytics
Deployed Microsoft Azure Power Automate tools analyzing industrial sensor data to forecast equipment failure, reducing unplanned downtime by 6+ hours per day
03
Production Uptime
Achieved 30% increase in production uptime through preventive maintenance solutions and real-time monitoring of shop floor equipment
04
Supply Chain Optimization
Implemented SCM solutions (Kinaxis and Coupa) to identify disruptions and optimize inventory ordering in real time
Achievements:
CEMEX: Driving Manufacturing Excellence
As Sr. Director and Head of Delivery Practice at CEMEX (10/2021 - 09/2023), I directed IT operations supporting 40,000+ users across North America and Latin America. My leadership contributed to the 2nd highest annual gross revenue in the company's 60-year history.
Technology Roadmap
Developed 3-year strategy for cloud transformation, ERP/CRM integration, IoT deployment, and AI/ML automation
40% reduction in unplanned downtime
25% improvement in production throughput
Record-breaking revenue performance
IoT & Quality Management
Deployed AI-based IoT solutions for real-time monitoring of cement production equipment
25% decrease in maintenance costs
22% improvement in First Time Yield
Eliminated waste, defects and rework
RPA & Automation
Implemented 10,000+ bots for invoice and purchase order automation
60% reduction in procure-to-pay time
45% reduction in manual orders
$3M savings in inventory errors
Scaling Operations & Revenue Growth
Organizational Transformation
Scaled the IT organization from 15 to 90+ full-time employees in 8 months, increasing top line revenue by $2B. Executed digital transformation, product engineering and modernization services, securing key revenue targets pre-M&A and VE funding.
Spun IT operations into US-based offshore consulting firm Neoris Inc., generating over $90M USD revenue in year 1, leading to a $250M merger with EPAM in 2024.
Vendor Management Excellence
Managed a vendor portfolio of over 400 suppliers, negotiating over $13M in year-over-year savings by establishing strict contractual reviews and disputing unfair fee structures.
90+
Team Members
Scaled in 8 months
$120M
Revenue Generated
Year 1 performance
36%
Gross Margins
Profitability achieved
Achievements:
CPrime: Enterprise Solutions Architecture
As Head of Practice and Enterprise Solutions Architect at CPrime (10/2021 - 06/2023), I directed a world-class digital delivery practice consisting of 20+ solution architects and analysts implementing digital transformation programs for regional manufacturing and industrial companies.
2022 Solution Architect of the Year
Recognized for delivery excellence, revenue growth and customer satisfaction with 98 NPS score
Predictive Maintenance
Deployed AI-driven modules leveraging shop floor sensor data to forecast equipment failure, reducing unplanned downtime by 4+ hours per day
Fortune 500 Partnerships
Guided multi-site ERP, CRM and MES deployments for John Deere, Case New Holland and Caterpillar
Revenue Excellence
Cultivated $40M annual book of business, achieving 200% of revenue target in Y1 with 42% gross margins
Achievements:
TekSystems: Cloud & Digital Excellence
As Sr. Delivery Manager for Cloud and Digital Transformation at TekSystems (02/2018 - 07/2021), I executed transformative initiatives for major enterprise clients including Caterpillar and Adidas.
Cloud Transformation
Integrated multi-cloud data migration (Azure, AWS, GCP) of 50+ years of legacy data for Caterpillar, supporting 120% revenue growth in Autonomous Vehicle division
ServiceNow Implementation
Deployed Digital Excellence program at 600+ Adidas locations supporting 60,000 users, contributing to $40B revenue post-Covid
ITSM Overhaul
Reduced resolution time by 6 hours, achieved 89% SLA adherence and received 97 NPS score for customer satisfaction
· Led cloud transformation for Caterpillar, migrating 50+ years of legacy data across multi-cloud platforms (Azure, AWS, GCP) and deploying next-generation analytics with Python-based data science, providing insights that contributed to CAT Autonomous Vehicle division's 120% revenue growth.
· Overhauled IT Service Management helpdesk for Adidas, training staff in ITSM best practices and establishing quality standards with SLAs 25% stricter than previous baselines. Reduced resolution time by 6 hours, response time by 3 hours, and achieved 89% SLA adherence with 97% customer satisfaction score.
Education & Certifications
Education
Bachelor of Science, Computer Science
Capella University • Minneapolis, MN
Associate of Arts, Electronic Engineering
Hamilton Technical College • Davenport, IA
Early Career
Network Business Systems
Chief Information Officer • 02/2001 - 08/2009
Network infrastructure modernization and digital transformation for manufacturing/industrial clients in Moline, Illinois
Professional Certifications
Microsoft Azure Machine Learning (10/2025 - 10/2026)
Project Management Professional (PMP)
Certified Scrum Master (Scrum.org)
SAFe Certified (Release Train Engineer)
Lean Six Sigma Green Belt
Microsoft Azure Administrator
Microsoft 365 Tenant Administrator
Microsoft Teams Certified Administrator
Cisco Networking Protocols
ITIL v3 and ITIL v4
Microsoft Azure ML 900
Leading IT Innovation
Serving as Vice President of Information Technology since August 2023, Shan drives technology strategy and digital transformation on a global scale for an organization with over two hundred manufacturing locations across the UK, Europe, Australia, USA, and China, with revenue reported as $7.4B annually.
Promoted from Director of Enterprise Applications to Vice President in 2024 at Liberty Steel Group, he rapidly advanced through the ranks by focusing on delivering large-scale initiatives that aligned with the company's strategic business goals and operational excellence priorities.